Payment Policy – Bubsy Makeup
Effective Date: December 27, 2024
Address: 3752 Koontz Lane, North Hollywood, California, United States
Phone Number: 818-764-7179
Email: info@bubsymakeup.com
Website: bubsymakeup.com

At Bubsy Makeup, we prioritize providing a smooth, secure, and user-friendly shopping experience for our customers. This Payment Policy explains the payment methods accepted and the process for purchasing cosmetic products through our website. By placing an order with us, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer several secure payment options for your convenience:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • Online Payment Platforms:
    • PayPal
    • Apple Pay
    • Google Pay
  • Gift Cards and Store Credit:
    • Bubsy Makeup Gift Cards and store credits are accepted at checkout. These can be used for partial or full payment.

2. Payment Process

  • Order Placement:
    Once you’ve selected your desired products, proceed to checkout where you will be asked to enter your payment details. Review your order and payment information before finalizing your purchase.

  • Payment Authorization:
    Your payment will be processed when you confirm your order. The total amount will be charged to your chosen payment method at the time of purchase. If any issues arise with the payment (such as insufficient funds or incorrect details), you will be notified, and the order will not proceed until resolved.

  • Order Confirmation:
    After payment is successfully processed, you will receive an order confirmation email with your purchase details, including a receipt for your payment.

3. Billing Information

  • Accurate Details:
    Please ensure all billing information, including your name, address, email, and payment details, is correct to avoid any issues with processing your payment.

  • Address Verification:
    To ensure the security of your transaction, we verify billing information against the issuing bank. Discrepancies in billing information may delay your order until clarification is provided.

4. Currency and Taxes

  • Currency:
    All payments are processed in U.S. Dollars (USD).

  • Sales Tax:
    Sales tax will be applied to orders in compliance with California state law. The applicable tax rate will be calculated and displayed during checkout.

5. Order Confirmation and Receipts

  • Order Confirmation:
    After a successful payment, you will receive an email confirming your order. This email will include your order details, the amount charged, applicable taxes, and any discounts used.

  • Invoice:
    A detailed invoice will be included in the confirmation email for your reference. If you require a printed invoice or need any assistance with the billing, please contact us at info@bubsymakeup.com.

6. Refunds, Returns, and Cancellations

  • Refund Policy:
    Refunds are subject to our Return and Refund Policy, which can be found on our website. If your return is eligible, we will process the refund to the original payment method within 7-10 business days after receiving the returned item(s).

  • Order Cancellations:
    You may cancel your order within 24 hours of placing it. If the order has already been processed or shipped, cancellation may not be possible. Please refer to our Return Policy for details on how to handle returns or exchanges.

  • Damaged or Defective Products:
    If you receive a damaged or defective product, please contact us immediately at info@bubsymakeup.com. We will work to resolve the issue by issuing a refund, replacement, or store credit.

7. Security

  • Payment Security:
    We take your security seriously. All transactions are encrypted using secure technology to protect your personal and payment information.

  • PCI Compliance:
    Bubsy Makeup is fully compliant with Payment Card Industry Data Security Standards (PCI-DSS), ensuring that your payment details are processed securely.

  • Fraud Prevention:
    We use advanced fraud detection systems to ensure that every payment is processed safely. If any suspicious activity is detected, we may contact you to verify the transaction before proceeding.

8. Payment Disputes and Chargebacks

  • Chargebacks:
    If a chargeback is initiated with your bank or credit card provider, we may take necessary actions to recover the chargeback amount, including reversing the chargeback or pursuing legal steps, if needed.

  • Disputes:
    If you have any concerns about a payment or dispute, please contact us at info@bubsymakeup.com. We are committed to resolving any payment issues in a fair and timely manner.

9. Subscription Services (If Applicable)

For customers who opt for subscription services (e.g., monthly beauty boxes or recurring orders), payments will be processed automatically according to your subscription plan. You can update, manage, or cancel your subscription at any time by logging into your account or contacting us directly.

10. Customer Support

If you have any questions or concerns regarding payments or this policy, please feel free to reach out to us:

Our customer service team is available Monday through Friday, from 9 AM to 6 PM PST.

Bubsy Makeup reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on our website, so please review it periodically for updates.

Thank you for shopping with Bubsy Makeup. We appreciate your business and look forward to providing you with top-quality beauty products!